Last updated: May 2026
HostConnects ("we", "us", "our") operates the hostconnects.com website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We collect information you provide directly: name, email address, phone number, property details, bank account information, and any other information you choose to provide. We also collect information automatically: device type, IP address, pages visited, and interaction data through cookies and similar technologies.
We use your information to: operate and maintain our platform, process bookings and payments, communicate with you about your account, send promotional materials (which you can opt out of), comply with legal obligations, and improve our services.
Payment processing is handled by Stripe. We do not store full credit card details. Your payment information is encrypted and processed securely in accordance with PCI DSS standards.
We share information with service providers (payment processors, email services), when required by law, to protect our rights and safety, and in connection with a business transfer. We do not sell your personal information to third parties.
We retain your information for as long as your account is active or as needed to provide services. You can request data deletion, though we may retain records as required by law.
We implement appropriate security measures to protect your information. However, no internet transmission is completely secure. Please use a strong password and keep your account credentials confidential.
Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us at the address below to exercise these rights.
Your information may be processed and stored in the United Kingdom and other countries. By using our service, you consent to such transfers.
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
Our service is not intended for users under 18. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it promptly.
We may update this Privacy Policy periodically. We will notify you of significant changes via email or by posting the updated policy on our website.
For questions or concerns about this Privacy Policy, contact us at: BookU Hub Ltd, Edinburgh, United Kingdom. Or email: support@bookuhub.com